Jmjwandsons is all about keeping you happy, and if you're not, they've got a return policy. Here's the list, you can return the product to us within 7 days from the delivery date with the Original Packing.

Terms & Conditions

1. Jmjwandsons returns and exchange policy gives you an option to return or exchange items purchased on Jmjwandsons for any reason within the specified return/exchange period (check product details page for the same). Returns will be picked from the same address where the product is delivered. Feel free to try on a product but all we ask is that the product remains unused and is preserved in its original condition along with the tags and packaging. In case a Seal Tag is received with the item, ensure that it remains attached & intact with the product to avoid any hassles in the event of a return/exchange. There are two ways to return the product to us:
   • Pick up: In most locations, we offer a free pick-up service. You will see a pickup option when you submit a return request.
   • Self-Ship: If we don't offer a pick up at your location. In such cases, we will credit the shipping costs in the form of Coupon provided the product meets the return policy and you have shared scan copy of the courier receipt with us.

2. Exchange/Replacement will be delivered at the same address where the original product was delivered. In case you wish to receive an exchange to a new address, we recommend returning the item for a refund and placing a new order with the new address.
   • If you choose to exchange the item purchased by you on Jmjwandsons within the specified exchange period for the same size or different size of same style, you will be provided with a replacement of the item, free of cost.
   • If you choose to exchange item purchased by you on Jmjwandsons for any other item of the same or different value from Jmjwandsons. In such case, if exchanged item is of the higher value, differences in amount will be charged to you and if exchanged item is of the lower value, differences in amount will be processed post successful pick up of original item from you.
   • Net amount paid by you (excluding instant cashback/discount) to purchase original item will be considered to calculate difference in amount of original and exchanged item which will be payable by you or refundable by Jmjwandsons as the case may be, for an exchange.
   • Applicable refund for exchange will be trigger post successful pick of original item from you.
3. All exchanges are subject to stock availability and subject to your address being serviceable for an exchange.
4. Item cannot be exchanged for multiple products and you are allowed to select single item for exchange. While customer can exchange multiple item at a time by initiating separate exchange request for each of the item.
5. Non- returnable products/categories cannot be exchanged.
6. Platform Handling Fee (as defined under ‘Terms of Use’) is not applicable to exchanged orders.
7. Jmjwandsons shall reserve the right to restrict exchange of the items purchased on Jmjwandsons if customer in any way breaches or misuse this policy, as determined in Jmjwandsons sole discretion. In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well.
8. Jmjwandsons will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, Jmjwandsons would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User
9. If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
10. If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us. For self ship returns the refund for returned products will only be initiated if they pass through a quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you.
11. Any return where customers don't want the product even if the description is correct will not be entertained.
12. You can send the return to the following returns processing facilities listed below

1. You can create exchange for products purchased from Jmjwandsons within the specified return/exchange period under “My Orders” section of Website/M-site. If your address is serviceable for exchange you will be able to proceed and generate an exchange id.
2. Place the product in a packet but do not seal it. Please ensure product is unused, unwashed with all the tags intact.
3. At any time, you can track the status of your exchange requests under “My Orders” of Website/M-site.